Explore Our Solutions

End-to-end programs built to close care gaps, strengthen quality performance, and move your organization forward with confidence.


Our Story

ClariDynamics is a single, vertically integrated platform that helps health plans improve quality performance through coordinated engagement, screen-enabled diagnostics, analytics, logistics, and clinical infrastructure. We manage the full workflow – from outreach and activation through completion, reporting, and submission – transforming fragmented activities into verified clinical and experience outcomes.

Whether launching targeted pilots or enterprise-wide programs, plans gain one accountable partner without operational lift or vendor complexity.

Engagement & Communications Engine

ClariDynamics delivers integrated outreach that reduces barriers and connects members to results. Designed for seniors and low-technology households, programs combine multilingual support and guided tools to drive confidence and completion.

  • Omnichannel outreach across SMS, email, IVR, mail, and live calls in 80+ languages to activate members and drive participation.

  • 24/7 member support across voice, video, SMS, and digital channels to guide testing, resolve barriers, and ensure completion.

  • Press-to-play audio instructions in 80+ languages that eliminate literacy and technology barriers at the moment of action.

  • Video-enabled engagement screens that deliver step-by-step visual guidance, multilingual education, and condition-specific instructions to improve member understanding, build confidence, and increase completion rates. Integrated prompts reinforce key actions, clarify next steps, and reduce errors in specimen collection and program participation, supporting measurable improvements in documented gap closure.

  • Provider communication infrastructure that delivers results directly to physicians and care teams to support documentation, follow-up, and care coordination.

  • Secure, compliant delivery of member results through mail and digital channels, with documented communication tracking to ensure clarity, confirmation, and full closure within the quality reporting lifecycle.

From Outreach to Verified Completion

Program Design

Guided collection with accessible instructions, live support, and exception management to ensure successful returns.

01

Member Activation

Multichannel outreach and engagement workflows engineered to drive participation and completion.

02

At-Home Collection

Guided collection with accessible instructions, live support, and exception management to ensure successful returns.

03

Lab Processing

CLIA-certified workflows and clinical oversight delivering accurate results and coordinated follow-up.

04

Performance Visibility

Real-time reporting and optimization insights that enable proactive program management and measurable outcomes.

05

Flexible Logistics + Program Control

ClariDynamics delivers agile fulfillment and program management that enable organizations to launch quickly, adapt in real time, and scale with confidence – from targeted pilots to national deployments.

  • ChaseOnDemand empowers quality teams to identify, prioritize, and pursue high-impact members instantly, with flexible ordering and adaptive outreach workflows that respond to live performance data.

  • Scalable fulfillment infrastructure supporting individual orders and large population rollouts, with flexible ordering models and coordinated operational oversight.

  • ClariDynamics assigns a dedicated program lead to every deployment, providing a single point of accountability across fulfillment, engagement, reporting, and escalation. This program manager oversees cross-functional coordination, performance tracking, and issue resolution to ensure continuity, alignment, and disciplined execution throughout the full program lifecycle.

Closing Care Gaps Across

High-Impact Measures

ClariDynamics combines targeted engagement, at-home diagnostics, and documented clinical follow-up to close gaps across 30+ HEDIS and Stars measures, with real-time tracking and audit-ready visibility.

  • Controlling High Blood Pressure (CBP)
    Deploy home monitoring with provider-validated digital readings to secure a year-end documented result below 140/90 mmHg.

    Colorectal Cancer Screening (COL-E)
    Leverage FIT at-home testing with ECDS-ready documentation and real-time completion visibility to eliminate manual retrieval friction.

    Kidney Health Evaluation for Patients with Diabetes (KED)
    Close gaps through coordinated at-home uACR and eGFR collection, delivering comprehensive annual evaluation reporting.

  • Controlling High Blood Pressure (CBP)
    Support performance through targeted member outreach, documentation capture, and coordinated follow-up to ensure year-end controlled readings are recorded.

    Statin Therapy for Patients with Cardiovascular Disease (SPC-E)
    Drive statin adherence and therapy continuity through focused engagement and documented refill support.

    Statin Use in Persons with Diabetes (SUPD)
    Identify eligible diabetic members and activate outreach to support initiation and sustained statin use.

    Transitions of Care (TRC)
    Deploy structured post-discharge outreach and medication reconciliation coordination to reduce risk and ensure timely follow-up documentation.

  • Conduct CAHPS-aligned pulse surveys to identify experience gaps early and enable corrective action ahead of official survey administration. Engagement materials embedded within testing and outreach programs reinforce the importance of the member’s voice and provide clear guidance on how to complete the survey. All outreach cadence adheres strictly to CMS timelines to minimize member abrasion and protect survey integrity.

CLIA Lab + Clinical Coordination

ClariDynamics integrates CLIA-certified laboratory operations and structured clinical coordination to deliver accurate testing, compliant documentation, and appropriate follow-up at scale.ClariDynamics integrates CLIA-certified laboratory operations and structured clinical coordination to deliver accurate testing, compliant documentation, and appropriate follow-up at scale.

  • Our CLIA-certified laboratories are structured to support both emerging programs and large health plan deployments. We partner with quality teams of any size, delivering standardized at-home testing and validated reporting that meets members where they are and scales with your population and performance targets.

  • Built into the ClariDynamics Quality Stars Suite, SafeNet™ Contact ensures no critical result goes unaddressed. High-risk findings initiate member outreach, PCP notification, and structured escalation workflows. Whether managed by your team or ours, every action is documented and accessible in real time, delivering patient safety, coordinated care, and audit-ready visibility.

One Integrated System. Measurable Outcomes.

A single coordinated system aligning fulfillment, engagement, laboratory operations, and reporting within one accountable framework.

Integrated Infrastructure

Programs engineered around real member behavior — using guidance, multilingual outreach, and configurable workflows to drive completion.

Activation by Design

Real-time performance visibility and structured data that support quality reporting, operational insight, and leadership decisions.

Measurable Accountability

See our execution. Model the ROI. Start with confidence.

Experience Analytics + Intelligence

ClariDynamics delivers real-time visibility and intelligence that help organizations manage performance, identify risks early, and optimize engagement and experience outcomes.

  • Real-time dashboards and reporting deliver full visibility into kit status, outreach activity, communication cadence, and finalized results, enabling quality teams to monitor completion rates, engagement trends, and documented performance across the entire program lifecycle.

  • Integrated CAHPS-aligned pulse surveys that detect member dissatisfaction early, enabling proactive intervention and experience improvement.

  • AI-driven analytics embedded within the DataLens portal enable organizations to query program data using natural language and receive immediate, actionable insights tied to quality, Stars, and experience performance.

    ClariLens identifies high-impact members, optimizes outreach sequencing, models performance scenarios against projected cut points, and surfaces risk patterns across engagement, clinical results, and survey trends. Insights are audit-traceable, aligned to NCQA and CMS reporting standards, and directly linked to operational next steps.

  • "ClariDynamics made it easy for us to run a FIT campaign without overwhelming our internal team. They were organized, responsive, and delivered the results we needed."

    Director of Quality
    Regional Health Plan

  • "What stood out most was their follow-through. Every milestone was met, reporting was clear, and we always knew where the program stood."

    VP, Population Health
    Medicare Advantage Plan

  • "They’re thoughtful operators. Clear communication, strong execution, and no surprises - which is rare in this space."

    Former Strategic Partner

Ask About Our Flexible Program Options

ClariDynamics solutions can customized to match organizational goals, timelines, and population strategies. Programs can be implemented independently or combined into fully managed initiatives depending on operational needs.

Flexible by design. Built around you.